Roles and permissions
Last updated November 10, 2026
Every member of an organization has one of three roles. The role decides what they can do and whether they use a paid seat.
| Administrator | Editor | Billing admin | |
|---|---|---|---|
| Create, edit and view diagrams | Yes | Yes | No |
| Uses a paid seat | Yes | Yes | No |
| Invite and remove members | Yes | No | Yes |
| Change roles | Yes | No | Yes |
| Manage the subscription and invoices | Yes | No | Yes |
| Edit the organization's details | Yes | No | Yes |
Administrator#
Administrators manage the organization and make diagrams. Whoever subscribes becomes an administrator.
Editor#
Editors make diagrams. They see who is in the organization, but they can't change members, roles, the organization's details or the subscription.
Billing admin#
Billing admins manage the organization like administrators, but they don't use a seat and have no access to diagrams. This suits someone who only takes care of the subscription and the invoices, such as a finance colleague or a reseller.
The billing admin role is available on the Business plan and on enterprise plans. You can invite billing admins even when all seats are in use.
Change a member's role#
Administrators and billing admins can change the roles of other members:
- Go to Organization and select the member.
- In Role, select the new role.
- Select Update Role.
A member who changes from billing admin to administrator or editor takes a seat. This only works while a seat is free.
Switch your own role to billing admin#
Administrators can switch their own role between administrator and billing admin, for example to free their seat for a colleague. Other changes to your own role need another administrator.
- Go to Organization and select your name.
- In Role, select Billing admin.
- If you have diagrams, choose who gets them. Only members who use a seat can get them.
- Select Update Role.
Your bill stays the same until you lower the number of seats in your subscription.
If nobody else in the organization uses a seat, your diagrams stay with you, hidden. You see them again when you switch back to administrator.
Someone always manages the organization#
An organization always keeps at least one administrator or billing admin. You can't remove the last one, and they can't leave the organization.