Invoices

This article shows where to find your invoices and how to get them by email, for example for your accounting team. Administrators and billing admins can do this on Subscription.

Download past invoices#

1. Go to Subscription and select Manage billing. This opens the Stripe customer portal.
2. Scroll down to Invoice history.
3. Select an invoice to open it and download it as a PDF.

If your subscription has ended, select View billing history on Subscription instead.

Get invoices by email#

SankeyArt can email the receipt and the invoice to one address after every payment:

1. Go to Subscription.
2. Next to Invoices, select Email me my invoices.
3. Enter the email address, for example your accounting team's, and select Save.

We also send your latest invoice right away. Each email has the receipt and the invoice attached as PDFs. The invoice PDF may still say the amount is due: the receipt shows that you paid.

To use another address, select Change email. To stop the emails, select Turn off.

Change the details on your invoices#

In the Stripe customer portal (Subscription → Manage billing), you can change your billing address, phone number and VAT or tax ID. The changes apply to new invoices. To change your company name, contact support@sankeyart.com.

If you need a detail changed on an invoice you already have, contact support@sankeyart.com.

Pay by invoice#

Paying by invoice instead of by card is available on enterprise plans. Contact sales@sankeyart.com.

Someone else pays#

If a finance colleague or a reseller handles your invoices, make them a billing admin. They get access to invoices and billing without using a seat. See Let someone else handle billing.